Personnel managers and company trainers are people that command respect and trust of their superiors. Since they possess sensitive information about people in general and company employees in particular, they frequently become not only
- "confessors" for subordinates, but also
- advisors, or even
- VIP trainers for their boss!
Naturally, this is outside the responsibilities of a personnel manager and has little to do with the standard work of a company trainer. However, this is highly respectable and useful for them; the emotional climate in the organization improves and manager's or trainer's position strengthens.
Who skills are these people acting as VIP trainers
are expected to possess?
Emotional tuning.
Imagine that an organization is a closed electrical circuit. Then a personnel managers job is to redistribute excessive tension within a circuit. That's exactly what we are going to do: learn to redistribute work load for yourselves and for the boss.
We will work with:
Our own emotional reactions;
Ways and methods to conduct "microtherapy" of superiors;
Techniques for relieving and "channeling away" excessive stresses and tensions during emotionally overcharged periods.
"Boarder guard or gardener"
A VIP-trainer for the boss must remind him about "boarders and guidelines" in communicating with the personnel. Company trainer or personnel manager serve as boarder guards that protect boarders between executives and subordinates.
Or we can compare them to gardeners who
know how their "plants" grow,
what nourishment they need and how to "maintain the boarders of their garden"
minimizes outside influences (protects the aura from unexpected and drastic decisions of the boss)
maintains optimal climatic conditions (atmosphere in the organization).
Some personnel managers and trainers become so influential with their superiors that start advising them on etiquette or unwritten rules within the organization or even suggest certain personnel changes.
